The Land Rover Remote app lets you locate your vehicle, check its status and, with Secure Tracker active, receive theft alerts. Some remote controls and alerts need an active subscription, an InControl account and network coverage. If an automatic theft alert triggers, it escalates to the Stolen Vehicle Tracking Centre, and the app disables certain features while the incident runs.
TL;DR:
- Secure Tracker Pro adds Smart Key authentication, while standard Secure Tracker flags unauthorized movement or tampering and can send app notifications and SMS alerts.
- Guardian Mode monitors openings, alarm changes, engine starts, and interrupted EV charging, but requires an active Secure Tracker subscription, internet access, and a compatible vehicle.
- During an alert, stop remote commands and call the tracking center through the app; screenshot notifications, preserve SMS messages, and report transport or overseas travel.
- Check insurer requirements before buying a tracker: S5 and S7 certifications serve different categories, and certification does not guarantee insurer acceptance.
- Remote features require an active InControl account, the relevant subscription, and network coverage; use Transport Mode on ferries or trailers to avoid false theft alerts.
Table of Contents
- What can the Land Rover tracker app do day to day?
- How do Secure Tracker and Secure Tracker Pro handle theft alerts?
- What does Guardian Mode monitor, and how do you switch it on?
- What do you need before the app and tracker work reliably?
- What should you do when a theft alert appears?
- Why pair the official app with a certified tracker?
- Want Thatcham-approved tracking fitted to your Land Rover?
- FAQ
- Sources
What can the Land Rover tracker app do day to day?
Think of the app as your car’s dashboard in your pocket. The Land Rover Remote app shows fuel or EV range, door and window positions and lock status, plus the last parked location with on-foot directions. In a crowded car park, the beep and flash function does the rest.
What you will use most:
- Location and last parked: see the car on a map and get walking directions back to it.
- Vehicle status: fuel level or EV range, doors, windows, locks and dashboard maintenance alerts.
- Remote controls: with the right subscription, remote lock and unlock, pre-conditioning, hazard lights, mirror folding and alarm reset.
- Journey history: the app records trips, and you can export the data for expense reporting.
One caution from the App Store listing: background GPS use can drain your phone battery, and unauthorised third-party apps are not endorsed by Land Rover. Stick to the official app.
Own an electric Range Rover or Range Rover Sport Electric? Those owners use the Range Rover App instead, which covers charging, status, security, remote control and location. Check compatibility against your exact model, model year and market before you download.
How do Secure Tracker and Secure Tracker Pro handle theft alerts?
Secure Tracker uses your vehicle’s connected tracking service. If it detects unauthorised movement or tampering, the tracking centre is alerted and you can receive an app notification and an SMS. Land Rover says the vehicle’s location may be shared with law enforcement to support recovery.
Secure Tracker Pro goes a layer deeper with key authentication. It tells the difference between the car moving with your authorised Smart Key and moving without it. That matters for high-value vehicles, where a position report alone is not enough.
Here is what happens in an incident:
- The app shows a Theft Alert screen, or you get an SMS.
- Certain app features are disabled while the tracking centre works the case.
- The tracking centre liaises with police where appropriate.
- The centre’s phone number sits inside the app.
Stay off the remote commands: during a theft alert, contact the Stolen Vehicle Tracking Centre rather than repeatedly trying to send commands from the app.
What does Guardian Mode monitor, and how do you switch it on?
Guardian Mode watches for specific events. Land Rover lists unlocking, doors, boot, bonnet, roof or windows opening, alarm disarming or activation, engine start and interrupted EV charging.
To set it up:
- Open the app and go to the Security screen.
- Select Guardian Mode.
- Choose your monitoring period.
- Confirm, and keep your phone connected to the internet.
It needs an InControl account, an active Secure Tracker subscription and an internet connection. Availability is market- and model-dependent, so check your exact model and model year before relying on it.
Pro Tip: Set a monitoring period before a long stay in a car park or a hotel, so you’re notified if the boot opens.
What do you need before the app and tracker work reliably?
Most “app not connecting” problems trace back to setup. Work through this list:
- Account and subscription: create and activate an InControl account, register your vehicle and subscribe to Remote or Secure Tracker services. Mobile network coverage is needed for many features, as Land Rover’s own documentation notes.
- Transport Mode: switch it on when the car travels on a ferry or trailer, so you do not trigger false theft notifications. It typically times out, so reactivate it for prolonged transport, as the Land Rover security FAQs explain.
- Service Mode: use it when the vehicle is at a retailer. The InControl Secure user guide covers theft alert types, Transport Mode and Service Mode.
- Insurer conditions: when your insurer asks for a Thatcham-certified tracker, Thatcham advises that a subscription is likely needed to maintain 24/7 cover.
- Updates: keep the app and vehicle software current, and confirm your phone’s operating system is supported.
On Thatcham categories, S5 covers vehicle tracking systems and S7 covers asset location systems. Certification verifies security and functionality, but Thatcham states it does not guarantee every insurer will accept a product. Ask your insurer which category they need. Our guide on whether you need an S5 or S7 tracker walks through the decision.
What should you do when a theft alert appears?
Act fast, and stay calm. Follow these steps:
- Read the Theft Alert screen and follow its instructions.
- Stop sending remote commands from the app.
- Call the Stolen Vehicle Tracking Centre from the app, or ring the number it shows. Land Rover’s FAQs give 0345 600 4999 as an example number, so always use the one inside your own app.
- Screenshot notifications and keep any SMS for police and your insurer.
- If the car is being transported or is abroad, tell the tracking centre so they can avoid a false alert or coordinate recovery.
Why the app goes quiet: non-essential controls are disabled during an active alert, so the tracking centre and police can work with clean location data.
Why pair the official app with a certified tracker?
Here is my view. The official app ties into authenticated services and a monitored centre, so an incident has a clear chain of command. Add Thatcham certification, and you also answer the question your insurer will ask. Always check the product certificate against their wording, because Thatcham’s definitions show S5 means monitored 24/7 operation, GPS, driver identification and battery back-up. Professional fitting and support matter just as much.
— Will
Want Thatcham-approved tracking fitted to your Land Rover?
We supply Thatcham-approved S5 and S7 trackers for Land Rover models, with professional installation across the UK. An aftermarket tracker makes sense when your insurer demands one, when you want an immobiliser on top, or when you want 24/7 monitored recovery.
Our S7 tracker costs £179 one-off, and our S5 costs £349 one-off. Our DEFEND subscription is £6 per month. Not sure which fits your vehicle? Use our product finder, then request your fitting.
FAQ
What is the app for Land Rover?
The Land Rover Remote app is the official app for locating your vehicle, checking status and, with the right subscription, using remote controls. Electric Range Rover and Range Rover Sport Electric owners use the Range Rover App instead.
How do I reset my Land Rover remote app?
Land Rover’s published pages do not set out a reset procedure, so we cannot give you exact steps. Confirm your InControl account is active and your subscription is current, then contact your retailer or Land Rover support if it still will not connect.
How do I contact the Stolen Vehicle Tracking Centre?
During a theft alert, use the contact route inside the Remote app, which shows the tracking centre’s phone number. Land Rover’s FAQs say the number is available in the app.
Does Secure Tracker Pro differ from Secure Tracker?
Yes. Secure Tracker Pro adds key authentication, so it can distinguish movement with an authorised Smart Key from movement without one.
Sources
- Protect Your Vehicle with Our Secure Tracker
- Thatcham Security Certification - Thatcham Research
- Remote App | See what Remote App can do for you | Land Rover